Visitor FAQ

Registration and entry

How can I register to attend?

Register in advance of the show to gain quicker entry on the day and to receive important updates on all the latest news and features. Registration for the 2019 event is now open - click here to register 

What should I do if the details on my badge are incorrect?

If your details on your badge are incorrect you can email to us at [email protected] so that we can update it.

As a visitor to Safety & Health 2019, do I have access to any other co-located shows?

Yes, your badge for Safety & Health Expo will give you access to the rest of the shows that form the Protection & Management series; Facilities Show, FIREX International and IFSEC International

What are the opening times?

Tue 8 September 10:00-17:00
Wed 9 September 10:00-17:00
Thu 10 September 10:00-16:00

When will I receive my visitor badge?

Safety & Health Expo is an environmentally friendly show and we will not be mailing out badges in advance of the show. For this year's event, we will be sending out reminders of your unique badge number that is automatically emailed to you following online registration. If you forget to bring this with you, our registration staff will be able to look your number up for you. 

My question has not been answered, who shall I contact for more information?

If we've not been able to answer your questions in our FAQ, please contact our customer service team - [email protected]  for further details

Where can I apply for a Visa Invitation Letter

To apply for your visa invitation letter you need to first be registered. If you are already registered to attend, please submit the form via the following link: If you have any follow up questions, please email [email protected]. Please allow 5 working days for processing.

Facilities at ExCeL London

Is there parking at the venue?

When driving to ExCeL London follow signs for Royal Docks, City Airport and ExCeL. There is easy access from the M25, M11, A406 and A13.
For a map of ExCeL London's location please visit and search for ExCeL London by postcode - E16 1XL.
For Sat Nav purposes, we recommend using postcode - E16 1DR.
ExCeL London offers on-site car parking for 3,700 cars. Click here for maps and parking rates.

Is there a prayer room at the venue?

The prayer room can be accessed through the grey door next to the S9 entrance on the boulevard.

Is there a cloakroom for bags and coats?

The cloakroom is situated on Level 0 in the middle of the Boulevard. Each item will cost £1.

Where can I eat at ExCeL London?

Cafes serving light snacks and refreshments can be found within the halls alongside numerous bars, restaurants and seating areas offering anything from a quick drink to a more substantial meal. For a full list of ExCeL's restaurants and those close by, please follow this link

Are there disabled facilities at ExCeL London?

ExCeL has been purposely designed and built to allow unrestricted access to disabled visitors and to conform to Part M of the Building Regulations.
We aim to provide full access to all the facilities within the venue and recognises that disabled visitors may require extra equipment, facilities and assistance both routinely and in an emergency.
ExCeL London welcomes assistance dogs with visually and/or hearing-impaired visitors.
Read more about the accessibility at ExCeL London here

Can I bring children?

The Exhibition is a trade event, and the nature of the exhibits & our attendee’s reflect this. As such attendance by anyone under the age of 16 is strictly prohibited at all times; this includes build up, the open days and breakdown of the exhibition. No alternative facilities will be provided.